Merchandise Return Policy
Can I return damaged or incorrectly shipped products?
If you have received damaged, defective or incorrectly shipped merchandise, please contact our customer service team with your order number at firstname.lastname@example.org within 30 days. We will gladly replace the merchandise without additional charge or provide you with a full refund.
What's the return policy on physical products?
If you are unsatisfied with your purchase, the merchandise is unopened, and it is within 30 days of order receipt we will happily exchange it for you or accept return for a full refund. Original shipping and handling charges are not refundable. You will be responsible for all costs associated with return shipment. No COD returns will be accepted. Please note that processing returns and refunds may take up to 30 days.
Are refunds available for digital products?
No refunds are given for digital products.